{"id":15,"date":"2026-09-29T07:09:16","date_gmt":"2026-09-29T12:09:16","guid":{"rendered":"https:\/\/nightmark.builderallwppro.com\/?page_id=15"},"modified":"2026-09-29T07:09:39","modified_gmt":"2026-09-29T12:09:39","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nightmark3d.com\/?page_id=15","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" style=\"color:rgb(14, 14, 14);\">Refund &amp; Return Policy<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\n\t<div id=\"gap-403598630\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-403598630 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p><p>\n\u200bWelcome NightMark! We take great pride in making and curated quality supplies and goods. We want you to love everything in your order, but if something isn&#8217;t right, we\u2019re here to help make it better.<\/p>\n<p>\u200b30-Day Return Window<\/p>\n<p>\u200bYou have 30 days from the date your package arrives to request a return or exchange.<\/p>\n<p>\u200bTo be eligible for a standard return:<\/p>\n<p>\u200bItems must be in their original, unused, and unaltered condition.<\/p>\n<p>\u200bUnopened original packaging is required for raw supplies.<\/p>\n<p>\u200bProof of purchase (order number or email receipt) is required.<\/p>\n<p>\u200bNon-Returnable Items<\/p>\n<p>\u200bDue to the custom or nature of certain products, the following items cannot be returned or exchanged unless they arrive damaged or defective:<\/p>\n<p>\u200bCustom or Personalized Items: Any handmade goods tailored with names, custom colors, or specific dimensions.<\/p>\n<p>\u200bCut-to-Order Materials: Fabric, ribbon, trim, or chain sold by the yard or meter.<\/p>\n<p>\u200bDigital Downloads: PDF craft patterns, SVG cut files, or printable guides once downloaded.<\/p>\n<p>\u200bClearance \/ Final Sale<\/p>\n<p>Items: Marked-down or discontinued items.<br \/>\n\u200bDamaged, Defective, or<br \/>\nIncorrect Items<\/p>\n<p>\u200bWe pack every order with care, but mistakes and shipping bumps happen! <\/p>\n<p>If your order arrives damaged, missing items, or with the wrong products:<\/p>\n<p>\u200bContact us within 7 days of receiving your package at info@nightmark3d.com.<\/p>\n<p>\u200bInclude your order number and clear photos showing the damaged item and original shipping box.<br \/>\n\u200bWe will happily send a replacement at no additional cost to you or issue a full refund.<\/p>\n<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nightmark3d.com\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nightmark3d.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nightmark3d.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nightmark3d.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nightmark3d.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":2,"href":"https:\/\/nightmark3d.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":135,"href":"https:\/\/nightmark3d.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/135"}],"wp:attachment":[{"href":"https:\/\/nightmark3d.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}